CMG Customer Self Service (CSS)

The Miami Gardens Citizen Self Service (CSS) portal is the next-generation service site for the City of Miami Gardens permitting, planning, business tax receipt, code compliance records, applications, and requests.  Customers can complete multiple City processes for the application or completion of Permits, Plans, Licenses, or Code Compliance Cases. Customers can also view the current status of a Permit, Plan, or Code Compliance record, request for inspections, and review their plan submittals.

Features include multiple search types from a centralized location that performs searches across all records. It also provides the ability to search by parcel (folio) number and keywords. Additionally, the site is mobile-friendly and improves the display of information to the public.

Other features include:

• Fee Estimator

• Saving and deleting draft applications

• Exporting search results including your payment activity to Excel

• The ability to upload attachments at multiple stages of the application process

• Automatic registration for instant access to services

• Enhanced shopping cart feature allowing users to simultaneously pay multiple invoices associated to their account

• Expanded access to record data

• New summary page for applications under review

• New personalized Dashboard that identifies items needing attention for easier management of items associated to your account

Customers can also watch the video links below that show you the following:

 - How to Register for a CSS online account

 - How to Resubmit your permit/plan documents

For technical support please dial 305-622-8000 Ext. 2603.

For questions related to your permit/plan application, please contact the staff listed in the "Assigned To" section of your "Summary" page.